FAQ

Learn more from our FAQ

Got questions? We’ve got answers! Explore our FAQ page to find detailed information on our cleaning services, app functionalities, payment procedures, and more. Whether you’re new to CleanFormula or need clarity on specific features, our FAQ section is designed to assist you efficiently. Feel free to reach out to our support team.

In Bedrooms/Living Rooms: Wiping surfaces, cleaning glass, folding clothes, making beds, mopping floors, washing dishes, taking out trash.

In the Kitchen: Wiping surfaces, cleaning appliances, washing sink and dishes, mopping floors, removing trash.

In Washrooms/Bathrooms: Wiping surfaces, cleaning/disinfecting toilet and sink, cleaning mirrors and glass, mopping floors, removing trash.

In Hallways: Wiping surfaces, cleaning mirrors and glass, mopping floors, arranging shoes, removing trash.
Steam cleaning of upholstered furniture,
Cleaning in hard-to-reach areas,
Deep stain removal,
Wall washing,
More than two cleaners,
Cleaning in storage rooms.
Whole Apartment:
Comprehensive dusting, stain removal, floor washing, vacuum cleaning, appliance cleaning, mirror washing, bed making, clothes folding, door washing, balcony cleaning, and wardrobe tidying.

Kitchen:
Sink, countertop, stove, dining table, and appliance cleaning. Rust and deposit removal, cabinet and dishwashing.

Bathroom and Toilet:
Cleaning of rust and deposits, tiles, ceiling, tub or shower, sink, toilet, and bidet.

Optional Additions:
Furniture cleaning, window washing (complex, balcony), ironing, refrigerator cleaning, cabinet washing inside, slatted ceilings, tray washing and express cleaning.
Scheduling a dry-cleaning service is hassle-free with us. Just place an order and select a convenient time, and our dedicated team will come right to your doorstep to collect your items.
During the pickup of your items, our staff will carefully inspect the stain. We prioritize transparency and trust in our services. If the stain can be treated, we'll explain the process and secure your agreement before moving forward. In case the stain prove to be non-removable, we'll communicate that immediately and return the item, embodying our commitment to honesty and integrity with our clients.
Our cleaning approach embodies a commitment to environmental responsibility. We utilize eco-friendly cleaning solutions and techniques that are not only effective in delivering spotless results but also gentle on the planet. From minimizing water usage to recycling and using biodegradable products, we strive to reduce our footprint, aligning with modern values of sustainability. Trust in us to provide a clean that not only satisfies your needs but also respects the environment.

Got more questions? Email us!

If you have any more questions or need help, please get in touch. You can find all our contact details below. We’re here for you.

    Call for help:

    (705) 242-4274

    Mail for information:

    orders@cleanformula.ca